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Privacy Policy

Effective Date:  April 28, 2017

Anime Expo® and the SPJA reserve the right to modify and/or update this policy at any time in their sole discretion and without prior notice.

SPJA Privacy Policy  

Your privacy is important, so The Society for the Promotion of Japanese Animation (“SPJA”) has created this privacy policy to let you know what information we collect when you visit the SPJA site, the Anime Expo®the Project Anime® site, and the sites for any other Events we may produce (“SPJA Event Sites”), why we collect it, and how it is used. The terms “you,” “your,” and “yours” refer to you, the person utilizing our site and agreeing to this policy. The terms “we,” “us,” and “our” refer to SPJA and events it produces, including but not limited to Anime Expo®, Project Anime® (“SPJA Events”) and to SPJA’s affiliates and subsidiaries (if any).

What Information Is Collected and Why?

“Personally Identifiable Information” means any information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number, and other billing and contact information.

We may collect information, including Personally Identifiable Information, from you, including:

  • Registration information: When you purchase tickets for SPJA Events, register as an attendee (fan, industry or press), exhibitor, sponsor, panelist, workshop leader, press, photographer, or otherwise contact us about the event, we may collect Personally Identifiable Information from you, in order to provide services, events, and access to you.
  • Service Logs: We may automatically receive and log certain technical information when you visit our site, including your IP address, browser type, cookie information, links you have followed, and the page(s) you have requested, in order to respond to your requests, and protect and improve our services.
  • Communication: When you communicate with us (through email, forms on this site, or other channels), we may retain those communications and contact information in order to respond to your requests, improve our services, and contact you in the future.
  • Third-Party Services: When you use our site, we may partner with third parties, such as Eventbrite, Twitch, and ShareThis, to provide certain services, including advertising. When we share information with them, we do so in accordance with this policy. Those third parties may have different privacy policies, and we encourage you to read them.

When collection of information is optional, we will indicate that on the relevant collection form.

Is Information Shared or Disclosed?

Except as listed above, Anime Expo does not rent, sell or share personal information it collects about you to or with third parties. Information collected from you is only used to support SPJA, your use of SPJA Event Sites, and to comply with any legal requirements.

SPJA may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to: (1) conform to the edicts of the law or comply with legal process served on SPJA or any SPJA Event Sites; (2) protect and defend the rights or property of SPJA; or (3) act in urgent circumstances to protect the personal safety of users of SPJA, any of the SPJA Events, their services, or the public.

If SPJA should ever merge with or transfer its assets to another company, we may share your Personally Identifiable Information with any non-profit entity with whom we merge or to whom we transfer our assets, and such a successor will have the right to use such information in accordance with the terms of this policy.

How Do We Store and Protect Your Information?

SPJA protects the security of your information while it is being transmitted to us by using Secure Sockets Layer (SSL) encryption. In addition, once we receive payment information, we maintain that information in encrypted form on secure servers.  Payments made by those registering to attend SPJA Events may be made to and through third-party service providers such as Eventbrite, whose privacy policies also apply to such payments.

Personally Identifiable Information collected on this site is stored and processed in the United States and in other countries.

We may retain your information as long as permitted or required under applicable laws.

How Do We Deal with Children’s Information?

Children can view the SPJA Event Sites without any Personally Identifiable Information being collected. However, in some areas of the SPJA Event Sites it is necessary to collect Personally Identifiable Information from children. We do not collect more Personally Identifiable Information from children under the age of 13 than is necessary for them to participate in the SPJA Events. We obtain verifiable parental consent for the collection, use or disclosure of such information by requiring purchase of a corresponding ticket by an adult and verifying parental or guardian’s consent when SPJA Event tickets are collected at the event.

We will always honor a parent’s request for: (1) a description of the specific types of personal information collected from their child by SPJA; and (2) removal of the information collected about their child from our database. If you would like to deactivate your child’s account, email Parents may obtain any Personally Identifiable Information collected from their child by emailing

How Do You Consent to This Privacy Policy?

By using this site, you agree to the terms of this privacy policy, and those of our Terms and Conditions at In case of a conflict, our Terms and Conditions take precedence.

How May We Update This Policy?

We may occasionally update this policy. When we do, we will also revise the “Effective Date” date above. If we make material changes, we will notify you either by placing a prominent notice on the home page of our site or by directly sending notification to any users who have registered with us. We encourage you to periodically review this policy to stay informed about how we are protecting the information we collect. Your continued use of this site constitutes your agreement to any policy changes.

What Technical Choices Do You Have About Data Collection?

Cookies are small text files stored by your browser in your computer when you visit our site. We use cookies to improve our site and make it easier to use. Cookies permit us to recognize users and avoid repetitive requests for the same information. Most browsers allow you to refuse cookies by changing a setting, but the site may no longer function correctly if you do so.

We currently do not participate in or utilize any frameworks that respond to “Do Not Track” signals from you.

How Should You Contact Us?

If you believe that SPJA has not adhered to this Privacy Policy, please contact us by emailing or by postal mail:

Legal Department-Privacy
c/o The Society for the Promotion of Japanese Animation
1522 Brookhollow Dr., Suite 1
Santa Ana, CA. 92705